BUS3054 - Culture Awareness - Introduction to the Japanese Visitor

Kapiolani Community College - CECS

Course Description

This course is designed to introduce Japanese business protocols and etiquette that can be used and applied by people who regularly interact with Japanese visitors. Participants will gain a better understanding of visitor expectations and develop their own customized “quick tip sheet” that relates to individual job duties and responsibilities.

Learner Outcomes

At the completion of the training, participants will be able to:

Understand and pronounce frequently used expressions.
Demonstrate recognition and appropriate response to business and cultural protocol, communication, and etiquette.
Demonstrate sensitivity and effective interaction, including sincere apology.
Display understanding and appropriate professional conduct when providing guest service.

Notes

If you are a student with a documented disability and have not voluntarily disclosed the nature of your disability, we may coordinate the accommodations you need. In that case, you are invited to contact the Disability Support Services Office (DSSO) in 'Ilima 107, ph. (808)734-9552, or email kapdss@hawaii.edu for assistance. For students whose primary disability is Deaf or hard of hearing, contact the Kapi'olani Community College Deaf Center, ph. (808)734-9891 / (808)447-3141(VP) or email jfried@hawaii.edu .

Please note: Please call ahead.