SUS6050 - Lean Office Workshop

Course Description

Lean Office is a systematic approach to looking at the office workflow in order to add greater efficiency and design for continuous improvement. Lean Office benefits schools, businesses, and organizations. High performance organizations require smart offices. Transitioning to a smart/Lean office requires eliminating non-value activities associated with the administrative process. The tools and training associated with Lean Strategies for the Office enable companies to streamline their processes and create an efficient and dynamic office environment.
One Lean Office client reported reducing its order processing time by 30%, immediately after implementing Lean Office. Others have successfully cut an average of 20% off the time, effort, or costs associated with their processes.

Learner Outcomes

• Identify what you need to do better in your services to support your strategy
• Understand how to improve efficiency of your office/service processes
• Create an action plan for your Lean improvement initiative
• Translate your Lean efforts into financial terms
• Learn easy hands-on tools that anyone can implement in an office/back-office/service setting