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Course Description

Cultural Awareness Series is designed to introduce business protocols and etiquette that can be used and applied by people who interact with Chinese, Korean and Japanese visitors regularly. Participants will gain a better understanding of visitor expectations. Participants will also be able to develop their own customized "quick tip sheet" that relates to individual job duties and responsibilities. 

 

ETF (Employment Training Funds) available. Please visit http://labor/hawaii.gov/wdd/home/employers/etf/micro/ for more information. 

Learner Outcomes

  • Understand and speak frequently used expressions.
  • Demonstrate recognition and appropriate response to business and cultural protocol, communication and etiquette. 
  • Demonstrate sensitivity and effective interaction. 
  • Display understanding and appropriate professional conduct when providing guest service.

Notes

If you are a student with a documented disability and have not voluntarily disclosed the nature of your disability so that we may coordinate the accommodations you need, you are invited to contact the Disability Support Services Office (DSSO) in ‘Ilima 107, ph.734-9552, or email kapdss@hawaii.edu for assistance. For students whose primary disability is Deaf or hard of hearing, contact the KCC Deaf Center at ph. 734-9210 (V), 447-1379 (videophone), or email kapdeaf1@hawaii.edu.

Please note: you will need to contact Kapi’olani CC’s DSSO or Deaf Center to request accommodations in a Kapi’olani CC course even if you’ve already registered or are receiving services at another UH campus’s disability support program.

 

Kapi‘olani Community College Refund/Drop Policy:

100% refund: Notification to Non-Credit Registration made 10 business days or more prior to start date of course.

50% refund: Notification to Non-Credit Registration made 5-9 business days prior to start date of course.

0% refund: Notification to Non-Credit Registration made less than 5 business days prior to start date of
course.

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