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Course Description

RITE: Effective Selling looks at the steps involved in making a sale, always ensuring that you are meeting your customer's needs. Discover how to overcome objections and close the sale.

Learner Outcomes

  • Demonstrate understanding of the importance of Greeting Customers in a winning way via group discussions
  • Prepare a Verbal Tour Worksheet and explain its importance
  • Able to utilize methods to determine customer's needs
  • Identify product features and their impact to the sale
  • Able to model the "assist process" when closing the sale
  • Identify buying signals through various exercises
  • Explains appropriate responses to scenarios regarding asking for the sale
  • Participate in role-playing activities that demonstrate the knowledge of effective selling

Applies Towards the Following Certificates

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