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Course Description

The ManageFirst® program participants receive industry-recognized training that prepares them to confidently lead our ever-growing industry. This management program teaches practical competencies needed to face real-world challenges in the industry, including interpersonal communication, ethics, accounting skills and more.

This 30-hour course will be delivered in both real-time and independent learning formats. 

REQUIRED TECHNOLOGY

  • Active email address per participant (no sharing)
  • Desktop computer or laptop with camera, microphone & speaker for video conferencing
  • Access to high speed internet (min. 512k)
  • Most recent updated browsers

The certification exam will be delivered on campus at Windward Community College at the end of the course.

Upon successful completion of the course examination, you will receive a certified ManageFirst® Human Resources Management and Supervision certificate.

Course Outline

This course prepares students to plan, organize, direct, and control the functions and processes of an organization. Includes instruction in management theory, human resources management and behavior, accounting and other quantitative methods, purchasing and logistics, organization and production, marketing, and business decision-making. Students are prepared to take the National Restaurant Association certification test and are given the test by the end of the course.

Notes

1) Students are expected to complete a minimum of one hour of coursework weekly outside of class meeting times.
2) Certification exam is in-person at WCC.

 

Prerequisites:

1) Accessible computer with high-speed internet connection.
2) Must be able to connect to class meetings through Zoom.
3) Access to updated web browsers: Chrome, Safari, Firefox, etc.

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