BUS4027 - Restaurant Operational Excellence Program

Course Description

Restaurant Operational Excellence Program

Each class is 1.5 hours long and is designed to provide learners with informative material leading to a Certification of Completion, which will be awarded upon completion of all classes.

Upon completion, participants will demonstrate the ability to understand and manage core restaurant operating systems, apply practical financial literacy, cost controls, and process discipline to daily operations. Students will identify operational efficiencies, interpret key performance indicators, and make solid, informed decisions that protect margins and align people, systems, and workflows.

Course Outline

1. Understanding the Restaurant P&L 
2. Prime Cost Behavior & Controls 
3. Labor Forecasting Basics 
4. Waste Shrinkage & Profit Leaks
5. Manager Action Planning