BUS3052 - Culture Awareness- Introduction to the Chinese Visitor

Kapiolani Community College - CECS

Course Description

This course is designed to introduce Chinese business protocol and cultural etiquette to any individual who regularly interacts with visitors from China. Participants will gain a better understanding of Chinese visitor expectations and develop their own customized "quick tip sheet" that relates to individual job duties and responsibilities.

ETF (Employment Training Funds) available. Please visit http://labor.hawaii.gov/wdd/home/employers/etf/micro/ for more information.

Course Outline

Check Your Prior Knowledge
Introduction to Chinese-style business protocol
What do Chinese visitors expect from their trips to Hawaii?
Dos and don'ts with Chinese guests
Basic Chinese phrases
What Have We Learned?

Learner Outcomes

Understand, speak, and write frequently used expressions in the Chinese language
Demonstrate recognition and appropriate response to Chinese business and cultural protocol, communication, and etiquette.
Demonstrate sensitivity and effective interaction with Chinese visitors
Display understanding and appropriate professional conduct when providing guest service to Chinese visitors.

Notes

If you are a student with a documented disability and have not voluntarily disclosed the nature of your disability, we may coordinate the accommodations you need. In that case, you are invited to contact the Disability Support Services Office (DSSO) in 'Ilima 107, ph. (808)734-9552, or email kapdss@hawaii.edu for assistance. For students whose primary disability is Deaf or hard of hearing, contact the Kapi'olani Community College Deaf Center, ph. (808)734-9891 / (808)447-3141(VP) or email jfried@hawaii.edu .

Please note: Please call ahead.