BUS6811 - Effective Business Communication in a Digital World
Course Description
In today’s electronically mediated business world, communication occurs through digital channels, including email, video conferencing, and online collaboration platforms. While these tools offer tremendous speed and efficiency, they also require us to adapt continually to emerging technologies. Whether you are managing a local Maui business, working in our schools, serving in healthcare, or running a remote office, artificial intelligence (AI) is quickly becoming an indispensable part of your professional toolkit. AI tools use data to extend our cognitive abilities, helping us synthesize information and address complex problems far more quickly than we could alone.
This course equips Maui business professionals, students, healthcare professionals, and educators with the knowledge and practical skills needed to communicate effectively in a digitally mediated environment by safely leveraging AI. We will focus on digital communication platforms commonly used in business, emphasizing AI as a powerful collaborative assistant.
Participants in this course will learn to:
- Enhance Virtual Presence
- Leverage Generative AI
- Implement Prompt Engineering
- Maintain Data Security
- Anonymize Sensitive Information
- Utilize “Grounded AI” (NotebookLM)
By the end of this course, you will be prepared to confidently navigate business communication challenges in the digital world. By prioritizing data security and Human Intelligence (HI), you can use these powerful tools to automate tedious tasks and free up time for effective, meaningful communication that truly drives our local businesses forward.
Learner Outcomes
Participants in this course will learn to:
- Enhance Virtual Presence
- Leverage Generative AI
- Implement Prompt Engineering
- Maintain Data Security
- Anonymize Sensitive Information
- Utilize “Grounded AI” (NotebookLM)