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Course Description

Train the trainer workshop for the Certificate for Customer Service in Hawaii Training program. KapCC to train trainers from Big Island, Kauai, and Maui.

Learner Outcomes

At the end of this course, participants will be able to:

Be acquainted with all aspects of the Certificate for Customer Service in Hawaii training program.

Share best practices for engaging learners and encouraging discussion.

Incorporate best practices in the classroom.

Practice presenting consistent information in an engaging manner.

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