HOSP3004 - Certified Hospitality Housekeeping Executive (CHHE) Module 1-Introduction to Housekeeping Operations
Course Description
The Certified Hospitality Housekeeping Executive (CHHE®) is the most prestigious certification available to a housekeeping executive. It identifies the recipient as being part of an elite group of hospitality professionals who have achieved a high level of expertise. Globally recognized, the CHHE® is a highly respected professional credential and is an honor awarded to housekeeping professionals whose leadership and managerial abilities are exemplary. Achieving the CHHE® certification announces you are among the best in your profession, are abreast of current trends and latest hospitality protocols; and serves as leverage in current and future career opportunities.
You will learn the mechanics of housekeeping operations, including financial and human resource management within a global work environment. As you progress through the weeks, our instructor will help prepare you for the CHHE exam which is scheduled on the last day of the course.
*Under this program, participants will have until 12/31/2016 to complete the 20-hour program modules and certification exam. Participants must meet certification exam prerequisites and submit an application for the exam.
Employment Training Funds available. http://labor.hawaii.gov/wdd/home/employers/etf/micro/
Course Outline
This 26-hour course covers the following:
- Module 1-Introduction to Housekeeping Operations (10 hours)
- Module 2-Financial Management (10 hours)
- Module 3-Leadership (4 hours)
- Module 4-Human Resources Management (4 hours)
- Proctored Certification Exam (2 hours)
Learner Outcomes
At the end of this course, the participants will be able to:
- Identify their style of leadership
- Identify facilities management tools, techniques and trends.
- Create a budget by learning to manage inventories and control expenses.
- Identify employee performance improvement techniques to implement in their organization.
- Identify effective communication techniques to implement in their organization.
- Demonstrate the use of motivational strategies to promote teamwork in a global workplace.
Applies Towards the Following Certificates
- Certified Hospitality Housekeeping Executive Certification : Hospitality Housekeeping Executive Certification