LANG3000 - Cultural Awareness - Introduction to the Japanese Visitor
Course Description
This course is designed to introduce business protocols and etiquette that can be used and applied by people who regularly interact with Japanese visitors. Participants will gain a better understanding of visitor expectations. Participants will also be able to develop their own customized "quick tip sheet" that relates to individual job duties and responsibilities.Learner Outcomes
At the completion of training, participants will be able to:
- Understand and pronounce frequently used expressions.
- Demonstrate recognition and appropriate response to business and cultural protocol, communication and etiquette.
- Demonstrate sensitivity and effective interaction, inlcuding sincere apology.
- Display understanding and appropriate professional conduct when providing guest service.
Notes
If you are a student with a documented disability and have not voluntarily disclosed the nature of your disability so that we may coordinate the accommodations you need, you are invited to contact the Disability Support Services Office (DSSO) in `Ilima 107, ph.734-9552 , or email kapdss@hawaii.edu for assistance. For students whose primary disability is Deaf or hard of hearing, contact the KCC Deaf Center in Manono 111C, ph. 734-9210 (V) or 447-1379 (videophone).
Please note: you will need to contact Kapi‘olani CC's DSSO or Deaf Center to request accommodations in a Kapi‘olani CC course even if you've already registered or receiving services at another UH campuses disability support program.