BUS3060 - Professionalism in the Workplace

Course Description

What does it mean to be a "professional" in a global work environment? Can you accurately define it or do you only have a vague concept? A recent focus group of employers in Hawaii revealed that one of the top soft skills lacking among entry level workforce in our state is a sense of professionalism. 

This course is designed to help you develop an understanding of how "professionalism can impact businesses-from the quality of customer service, to teamwork and productivity and, ultimately, the profitability of an global organization. Additionally, you will learn to cultivate your own sense of professionalism in the workplace and how to define its characteristics depending on your own workforce. 

Course Outline

Total Course Length: 1.5 hours. 

• Session 1: Career Management and Planning (2 hours) 
  • ?Knowledge check based on information presented in free workshop 
  • Brief review of short and long term goals 
  • Career Dreams and Wish List 
  • Turn the dreams into action-develop action plan 
  • Homework for Session 2-Bring a draft resume to class 
  • Post-Test 

Learner Outcomes

By the end of this course, participants will be able to: 

• Explain important aspects of professionalism in the business environment. 
• Demonstrate professionalism and effective interaction with customers. 
• Demonstrate appropriate professional manners and conduct cross-cultural business communication in a global business environment. 

Notes

If you are a student with a documented disability and have not voluntarily disclosed the nature of your disability so that we may coordinate the accommodations you need, you are invited to contact the Disability Support Services Office (DSSO) in ‘Ilima 107, ph.734-9552, or email kapdss@hawaii.edu for assistance. For students whose primary disability is Deaf or hard of hearing, contact the KCC Deaf Center at ph. 734-9210 (V), 447-1379 (videophone), or email kapdeaf1@hawaii.edu.

Please note: you will need to contact Kapi’olani CC’s DSSO or Deaf Center to request accommodations in a Kapi’olani CC course even if you’ve already registered or are receiving services at another UH campus’s disability support program.

Kapi‘olani Community College Refund/Drop Policy:

100% refund: Notification to Non-Credit Registration made 10 business days or more prior to start date of course.

50% refund: Notification to Non-Credit Registration made 5-9 business days prior to start date of course.

0% refund: Notification to Non-Credit Registration made less than 5 business days prior to start date of
course.