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Course Description

Do you remember when you first went into management? Peers - some of them friends - became subordinates, and relationships changed. Learning to have difficult conversations with people can be challenging. It is easy to give positive feedback, but helping people develop involves helping them improve. How do you effectively give advice on this? This session is designed to give you practical tools and practice to become more successful in this area. Upon completion of this session, you will be more prepared to: handle difficult interpersonal situations at work know how to prepare and what to say when dealing with your people develop a game plan when taking on new management tasks. In this interactive session, you will work on real issues, discuss problems and get help from peers. This session will prepare you to become a better leader.
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