BUS3063 - Excel at Your Career

Kapiolani Community College - CECS

Course Description

A recent survey of employers in Hawaii revealed the top 3 soft skills they found lacking in the current workforce are professionalism, effective communication in a global business economy, and organizational skills. Not only are these abilities essential to impressing your employers, they guarantee that you will add credibility to your personal career brand. These three courses will help you lay the foundation for critical skills that will carry you throughout your career.

Course Outline

Professionalism in the Workplace

What does it mean to be a "professional" in a global work environment? More importantly, do you exhibit professionalism in your daily business interactions? This course is designed to help you develop an understanding of how "professionalism" can impact buisnesses-from the quality of customer service, to teamwork and productivity and, ultimately, the profitability of a global organization. Additionally, you will learn to cultivate your own sense of professionalism in the workplace and how to define its characteristics depending on your chosen career path and industry.

Basic Communication in a Global Workplace

Hawaii's workforce is diverse and differences can lead to miscommunication and negatively impact working relationships. Make a difference in your career by learning to bridge the gap of understanding and communication. This class introduces you to different communication styles and how they are influenced by a variety of factors including culture, generation, and gender.

Organization Skills-Managing Time and Stress

Staying organized when there are so many demands on your time can be challenging! Individuals who perform at their highest level contribute positively to productivity in the workplace, but there is no "one size fits all" when it comes to time management. This course will help you determine which time and stress management process works best with your work style and preferences. Discover your own personal barriers to getting things organized and completed, and learn to conquer them with a customized system.

Learner Outcomes

At the end of this course, the participants will be able to:

Describe the defining characteristics of professionalism in a global business environment
Demonstrate professional interaction with customers and colleagues
Explain how professionalism expectations are impacted by global diversity, organizational culture, industry, and individual career roles.
Identify how working relationships are influenced by cultural differences.
Identify how working relationships are influenced by gender differences
Identify how working relationships are influenced by generational differences.
Identify methods to deal with stress based on personal work preferences
Identify personal barriers that contribute to procrastination
Select and demonstrate organizational time management techniques that work with established work styles and preferences.

Notes

If you are a student with a documented disability and have not voluntarily disclosed the nature of your disability so that we may coordinate the accommodations you need, you are invited to contact the Disability Support Services Office (DSSO) in ‘Ilima 107, ph.734-9552, or email kapdss@hawaii.edu for assistance. For students whose primary disability is Deaf or hard of hearing, contact the KCC Deaf Center at ph. 734-9210 (V), 447-1379 (videophone), or email kapdeaf1@hawaii.edu.

Please note: you will need to contact Kapi’olani CC’s DSSO or Deaf Center to request accommodations in a Kapi’olani CC course even if you’ve already registered or are receiving services at another UH campus’s disability support program.

Kapi‘olani Community College Refund/Drop Policy:

100% refund: Notification to Non-Credit Registration made 10 business days or more prior to start date of course.

50% refund: Notification to Non-Credit Registration made 5-9 business days prior to start date of course.

0% refund: Notification to Non-Credit Registration made less than 5 business days prior to start date of
course.

Prerequisites

Although not required, learners are highly encouraged to attend the SOS Job Readiness workshops sponsored by Kapiolani Community Colleges Career Services office. Information and schedules for these free workshops can be found at http://library.kapiolani.hawaii.edu/SOS/scheduleJob.html.