Cultural Awareness Series is designed to introduce business protocols and etiquette that can be used and applied by people who interact with Chinese, Korean and Japanese visitors regularly. Participants will gain a better understanding of visitor expectations. Participants will also be able to develop their own customized "quick tip sheet" that relates to individual job duties and responsibilities.
ETF (Employment Training Funds) available. Please visit http://labor/hawaii.gov/wdd/home/employers/etf/micro/ for more information.
- Understand and speak frequently used expressions.
- Demonstrate recognition and appropriate response to business and cultural protocol, communication and etiquette.
- Demonstrate sensitivity and effective interaction.
- Display understanding and appropriate professional conduct when providing guest service.