Course Description

In today's fast-paced, multi-media world, how well do you really listen and understand what is going on around you? Learning to be an effective listener can improve communication between individuals. Assess your current listening skills and learn to change behaviors that hamper your communication.  

Learner Outcomes

By the end of the program, participants will be able to:

  • Practice the differences between hearing and listening.
  • Identify personal listening strengths and areas to improve on.
  • Identify appropriate questions to ask to improve understanding.
  • Practice effective listening skills.


To register for the entire series, look for BUS3078 - Communication Skills for Success

If you are a student with a documented disability and have not voluntarily disclosed the nature of your disability so that we may coordinate the accommodations you need, you are invited to contact the Disability Support Services Office (DSSO) in ‘Ilima 107, ph.734-9552, or email kapdss@hawaii.edu for assistance. For students whose primary disability is Deaf or hard of hearing, contact the KCC Deaf Center at ph. 734-9210 (V), 447-1379 (videophone), or email kapdeaf1@hawaii.edu.

Please note: you will need to contact Kapi’olani CC’s DSSO or Deaf Center to request accommodations in a Kapi’olani CC course even if you’ve already registered or are receiving services at another UH campus’s disability support program.


Kapi‘olani Community College Refund/Drop Policy:

100% refund: Notification to Non-Credit Registration made 10 business days or more prior to start date of course.

50% refund: Notification to Non-Credit Registration made 5-9 business days prior to start date of course.

0% refund: Notification to Non-Credit Registration made less than 5 business days prior to start date of


Communication Starts with Me (BUS3079)
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