BUS8002 - Career Success in Hawaii's Service Industry
Course Description
Join the ranks of Hawaii's exciting and dynamic service industry! Create a personal road map for your life. Focus on goals that will make career plans clearer and more meaningful. Set yourself up for career success by setting realistic goals and designing a personalized career plan to help "get your foot in the door" in a variety of service and hospitality related professions. Learn the survival skills needed for a successful career in the service industry, including effective organization techniques, communication skills for a global workplace, learning to display a sense of professionalism and building your sales acumen.Course Outline
This program series includes the following courses:
- Personal Career Management and Planning (4 hours)
- Professionalism in the Workplace (4 hours include site visit with a service industry organization)
- Managing Today's Global Currency-Organizing Time and Stress (2 hours)
- Sales Survival Skills (4 hours)
- Basic Communication in a Global Workplace (2 hours)
Recommended training track for service industries:
- Certificate for Customer Service in Hawaii (36 hours)
Learner Outcomes
By the end of the program participants will be able to use the knowledge gained to:
- Complete a personal career plan detailing both short and long-term goals.
- Learn important techniques to sell products and services.
- Explain important aspects of professionalism in a global business environment.
- Demonstrate appropriate communication techniques in today's global economy.
- Select and implement time management and organizational techniques that fits your personal preference and workstyle.
- Earn a "Certificate of Professional Development" upon successful completion of the whole series.
Notes
If you are a student with a documented disability and have not voluntarily disclosed the nature of your disability so that we may coordinate the accommodations you need, you are invited to contact the Disability Support Services Office (DSSO) in ‘Ilima 107, ph.734-9552, or email kapdss@hawaii.edu for assistance. For students whose primary disability is Deaf or hard of hearing, contact the KCC Deaf Center at ph. 734-9210 (V), 447-1379 (videophone), or email kapdeaf1@hawaii.edu.
Please note: you will need to contact Kapi’olani CC’s DSSO or Deaf Center to request accommodations in a Kapi’olani CC course even if you’ve already registered or are receiving services at another UH campus’s disability support program.
Kapi‘olani Community College Refund/Drop Policy:
100% refund: Notification to Non-Credit Registration made 10 business days or more prior to start date of course.
50% refund: Notification to Non-Credit Registration made 5-9 business days prior to start date of course.
0% refund: Notification to Non-Credit Registration made less than 5 business days prior to start date of
course.