Course Description

Learning how the key communication components can influence the outcome is important to understanding our own personal communication. Our word choices and body language play crucial roles in communicating our ideas, thoughts and feelings. Cultural differences can also impact the perception and interpretation of nonverbal communication. Assess your current listening skills and learn to change behaviors that hamper your communication. Learn how to best communicate in a manner that positively impacts the success of your message. Topics include:

  • Communication and Perception
  • Words Matter
  • The Power of Body Language 
  • Hello, Can Anyone Hear Me?

Course Outline

I. Communication Starts with Me (6 hours)

A. Communication and Perception

B. Words Matter

C. The Power of Body Language

D. Hello, Can Anyone Hear Me?

Learner Outcomes

By the end of the program, participants will be able to:

  • Identify their level of communication apprehension in personal, public and group situations.
  • Communicate with words that effectively help to convey their thoughts and feelings.
  • Communicate using appropriate non-verbal skills in different situations.
  • Identify personal listening strengths and areas to improve on.
  • Practice effective listening skills.


To register for the entire series, look for BUS3078 - Communication Skills for Success

If you are a student with a documented disability and have not voluntarily disclosed the nature of your disability so that we may coordinate the accommodations you need, you are invited to contact the Disability Support Services Office (DSSO) in ‘Ilima 107, ph.734-9552, or email kapdss@hawaii.edu for assistance. For students whose primary disability is Deaf or hard of hearing, contact the KCC Deaf Center at ph. 734-9210 (V), 447-1379 (videophone), or email kapdeaf1@hawaii.edu.

Please note: you will need to contact Kapi’olani CC’s DSSO or Deaf Center to request accommodations in a Kapi’olani CC course even if you’ve already registered or are receiving services at another UH campus’s disability support program.


Kapi‘olani Community College Refund/Drop Policy:

100% refund: Notification to Non-Credit Registration made 10 business days or more prior to start date of course.

50% refund: Notification to Non-Credit Registration made 5-9 business days prior to start date of course.

0% refund: Notification to Non-Credit Registration made less than 5 business days prior to start date of course.


Modules are highly recommended in the following order:
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