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Course Description

Learn about the purpose and tasks of a front desk representative, identify the various equipment and systems that are used, describe procedures for assigning safety deposit boxes, different types of reservations, basic room inventory, status, and rate terms, loyalty programs, various tasks that are performed at guest arrival, the check-in process, using sales techniques, guest check outs, processing charges, dealing with VIPs and more.

Dates: Continuous Enrollment
Hours: 4 - 10
Cost: $125.00
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