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Course Description

This is an online course

Whether it’s asking about a sensitive subject, telling someone they have broccoli in their teeth, or confronting a co-worker about their rude behavior, we all face difficult conversations from time to time. This course will give you a framework that you can use to help you work through tough situations.

Learner Outcomes

This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). You’ll also learn how to speak persuasively, ask good questions, and listen actively.
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Enroll Now - Select a section to enroll in
Type
Online, self paced
Days
T, W, Th, F, Sa, Su, M
Time
8:00AM to 8:00PM
Dates
Jun 02, 2020 to Dec 31, 2021
Schedule and Location
Contact Hours
24.0
Course Fee(s)
Registration non-credit $159.00
Section Notes

Note: You are enrolling in an online, self-paced course. Please allow 48 business hours for receipt of an email with online login information.

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