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Course Description

Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.

Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won't find anywhere else.

Course Outline

The Certificate in Customer Service program include the following two courses:

- Keys to Customer Service

- Extraordinary Customer Service

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Enroll Now - Select a section to enroll in

Type
Online - Independent Learning
Dates
Feb 02, 2026 to Feb 27, 2026
Type
Online - Independent Learning
Dates
Mar 02, 2026 to Mar 27, 2026
Contact Hours
32.0
Delivery Options
Online Asynchronous  
Course Fee(s)
General non-credit $245.00
Type
Online - Independent Learning
Dates
Apr 06, 2026 to May 01, 2026
Type
Online - Independent Learning
Dates
May 04, 2026 to May 29, 2026
Contact Hours
32.0
Delivery Options
Online Asynchronous  
Course Fee(s)
General non-credit $245.00
Type
Online - Independent Learning
Dates
Jun 01, 2026 to Jun 26, 2026
Type
Online - Independent Learning
Dates
Jul 06, 2026 to Jul 31, 2026
Contact Hours
32.0
Delivery Options
Online Asynchronous  
Course Fee(s)
General non-credit $245.00
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