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Course Description

Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.

Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won't find anywhere else.

Course Outline

The Certificate in Customer Service program include the following two courses:

- Keys to Customer Service

- Extraordinary Customer Service

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Enroll Now - Select a section to enroll in
Type
Online - Independent Learning
Dates
Feb 05, 2024 to Mar 01, 2024
Type
Online - Independent Learning
Dates
Mar 04, 2024 to Mar 29, 2024
Contact Hours
32.0
Delivery Options
Online Asynchronous  
Course Fee(s)
General non-credit $245.00
Type
Online - Independent Learning
Dates
Apr 01, 2024 to Apr 26, 2024
Type
Online - Independent Learning
Dates
May 06, 2024 to May 31, 2024
Contact Hours
32.0
Delivery Options
Online Asynchronous  
Course Fee(s)
General non-credit $245.00
Type
Online - Independent Learning
Dates
Jun 03, 2024 to Jun 28, 2024
Type
Online - Independent Learning
Dates
Jul 01, 2024 to Jul 26, 2024
Contact Hours
32.0
Delivery Options
Online Asynchronous  
Course Fee(s)
General non-credit $245.00
Type
Online - Independent Learning
Dates
Sep 03, 2024 to Sep 28, 2024
Type
Online - Independent Learning
Dates
Oct 07, 2024 to Nov 01, 2024
Contact Hours
32.0
Delivery Options
Online Asynchronous  
Course Fee(s)
General non-credit $245.00
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