BUS3026 - Fundamentals of Management

Course Description

This 3- day course is an introduction to the field of supervision. It covers the critical general management skills new supervisors need to master their daily work. This course is composed of three modules:

1. The Role of the Supervisor - will focus on the nature of supervision, the transition from a worker to a supervisor and basic supervision skills.

2. Planning and Controlling - will help supervisors learn the importance of planning, how to create short term and long term plans and how to set goals and objectives that are both challenging and attainable.

3. Problem Solving and Delegating - will focus on understanding the problem solving and decision making process and the use of delegation to save time and to train and motivate subordinates.

Learner Outcomes

1. Participants will be able to identify supervisory responsibilities.

2. Participants will be able to describe the components of management (such as planning, organizing, directing, controlling and evaluating).

3. Participants will be able to describe the problem-solving and decision-making process.

4. Participants will be able to complete an "Individual Action Plan".

Notes