HOSP3016 - Lodging Industry Analytics and Revenue Management (HOST 340)

Course Description

This course, taught by KapCC's Hospitality and Tourism department faculty, will provide participants with an appreciation of the current landscape of the global lodging industry, with a focus on relevant current events and trends that are shaping the accommodations sector of the visitor industry. You will gain a thorough knowledge of the foundational metrics, concepts, and definitions that are used today to define the performance and success of the lodging industry. Students will gain the ability to analyze various types of industry data and make strategic inferences based on industry defined approaches to analysis. This course also introduces the effective practices of revenue management, with an emphasis on insightful forecasting, to effectively manage rates and maximize profits in periods of both high and low demand. This course allows you to achieve an American Hotel and Lodging Association certification after successful completion of the course and exam. This certification is well recognized in the hospitality industry.

Due to the COVID-19 Pandemic, HOST TBA will begin the spring semester in a synchronous remote format. Should the situation improve during the semester, it could become possible to meet in face to face class sessions. With the synchronous remote class format, participants will meet at the regularly scheduled times for the course, connecting remotely via Zoom. A synchronous format will allow you to simultaneously participate with the instructor and classmates in content delivery, projects and group assignments. you will be using the Laulima learning platform on a regular basis.

Notes

If you are a student with a documented disability please contact the Disability Support Services Office (DSSO) in ‘Ilima 107, ph.734-9552, or email kapdss@hawaii.edu for assistance. For students whose primary disability is Deaf or hard of hearing, contact the KCC Deaf Center at ph. 734-9210 (V), 447-1379 (videophone), or email kapdeaf1@hawaii.edu. Please note: you will need to contact Kapi’olani CC’s DSSO or Deaf Center to request accommodations in a KapCC course even if you’ve already registered or are receiving services at another UH campus’s disability support program.

Refund/Drop Policy:

100% refund: Notification to Non-Credit Registration made 10 business days or more prior to start of course.

50% refund: Notification to Non-Credit Registration made 5-9 business days prior to start of course.

0% refund: Notification to Non-Credit Registration made less than 5 business days prior to start of course.

Recommendations

• Knowledge of global geography, politics and economies.
• Effective verbal, non-verbal, and written communication skills with respect to similarities and differences within cultures and languages.
• Knowledge and application of global business etiquette and protocol.
• Awareness of social and business trends.
• Awareness of current news and events that may impact global business and economies.