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Course Description

This course introduces the basic principles of marketing, menu planning, service styles, nutrition, sanitation and safety, purchasing, and control systems as they apply to food and beverage management in an operational setting. Taught by KapCC's Hospitality and Tourism department staff, you will learn practical applications for effectively managing food and beverage industry operations and resources. This course allows you to achieve the American Hotel and Lodging Association certification after successful completion of the course and exam. This certification is well recognized in the hospitality industry.

Learner Outcomes

  1. Recognize the responsibilities involved in successfully managing and marketing various food and beverage operations.
  2. Evaluate effective practices and trends as they relate to nutrition, menu planning, purchasing, pricing, preparation, and production.
  3. Demonstrate applicable service, sanitation, and safety skills to improve employee performance and enhance guest satisfaction.
  4. Determine the components involved in the financial management of food and beverage operations to promote fiscal success.

Notes

If you are a student with a documented disability please contact the Disability Support Services Office (DSSO) in ‘Ilima 107, ph.734-9552, or email kapdss@hawaii.edu for assistance. For students whose primary disability is Deaf or hard of hearing, contact the KCC Deaf Center at ph. 734-9210 (V), 447-1379 (videophone), or email kapdeaf1@hawaii.edu. Please note: you will need to contact Kapi’olani CC’s DSSO or Deaf Center to request accommodations in a KapCC course even if you’ve already registered or are receiving services at another UH campus’s disability support program.

Refund/Drop Policy:

100% refund: Notification to Non-Credit Registration made 10 business days or more prior to start of course.

50% refund: Notification to Non-Credit Registration made 5-9 business days prior to start of course.

0% refund: Notification to Non-Credit Registration made less than 5 business days prior to start of course.

Prerequisites

Consent of Instructor.

This program includes live online sessions. We will use Zoom (online conferencing software) to hold discussions and practice hands-on skills. To attend the live online sessions in Zoom, the following equipment is recommended:

  • Access to more recent model desktop or laptop, either Windows or Mac or Android or Apple mobile device
  • Supported Operating Systems for desktop and laptop: Mac OS X with Mac OS 10.7 or later, Windows 10 or Windows 8 or 8.1 OR Supported Operating Systems for mobile devices: iOS 7.0 or later, iPad OS 13 or later, Android 4.0x or later, Kindle Fire HD
  • Reliable high-speed (cable or DSL) internet connection
  • Internet browser such as Firefox, Chrome, Edge, or Safari
  • Recommended: webcam, headset with microphone, if your device does not already have a webcam and microphone
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