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Course Description

With information overload, time management is an essential workplace skill. Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one time or another. We’ve all been in a situation where we need to print something ASAP and someone has left the printer jammed, or we need coffee and the coffeepot is empty. Technology is supposed to make life easier and simpler, but most managers find themselves cleaning up the messes caused by too many gadgets. How do we use technology to our advantage, to work smarter instead of harder?

Learner Outcomes

Upon successful completion of this course participants will be able to:

  1. Understand the importance of expanding your client base through effective prospecting;
  2. Learn how to use a prospecting system to make you more successful;
  3. Identify target markets and target companies with the 80/20 rule in mind;
  4. Develop and practice networking skills at every opportunity;
  5. Develop, refine, and execute the art of cold calling.
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