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Course Description

This workshop concentrates on the pre-interview preparation; developing questions and their value; the interview techniques that get specific, behavior-based examples of past performance; and the strategies that follow through on this process. This workshop takes the behavioral interview even further with a discussion of communication techniques and the use of other types of interview questions.

Learner Outcomes

Upon successful completion of this course participants will be able to:

  1. Recognize the costs incurred by an organization when a wrong hiring decision is made;
  2. Develop a fair and consistent interviewing process for selecting employees;
  3. Prepare better job advertisements and use a variety of markets;
  4. Be able to develop a job analysis and position profile;
  5. Use traditional, behavioral, achievement oriented, holistic, and situational (critical incident technique) interview questions;
  6. Enhance communication skills that are essential for a skilled recruiter;
  7. Effectively interview difficult applicants.
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